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Privacy Policy

Privacy Policy

About our Privacy PolicyThank you for visiting with Primient through our website. (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at


This policy sets out the principles governing our use of your personal data. This policy applies whether you contact us through our website or through a trade show or event, a salesperson, a promotion, or any other channel.


We respect your privacy and take it very seriously, and we ask that you read this policy carefully as it contains important information on:


  • the personal data we collect about you;
  • what we do with your information; and
  • who your information might be shared with.


Our website may link to other websites, and we are not responsible for their data policies or procedures or their content. Please ensure you read their policies.


Please read this privacy notice carefully as it will help you understand what we do with the information that we collect.


Information We may collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Website or otherwise when you contact us.


The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:


Website: We collect personal data about you when you contact us, or when you submit a response to an online questionnaire on our website.  We may collect your name, contact details (including email address and telephone number), company, industry, product area, and other information you choose to share with us, such as queries.


Trade shows and events: If you attend our stand at a trade show or an event we are sponsoring, we may collect personal data about you at our stand or from the organizer.  We may collect your name, contact details (including email address and telephone number), company, industry, and product area.


Sales contacts: If you deal with any of our salespeople, they may collect your name, contact details (including email address and telephone number), company, industry, product area and other information you choose to share with them.


Promotions: If you respond to or enter a promotion we are running, we may collect your name, contact details (including email address and telephone number), company, industry, and product area.


Direct marketing: When you contact us through any of these channels, we will record whether you have opted into or out of receiving direct marketing from us.


All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.


We may share your personal data with any company within the Primient group of companies for the purposes listed in this policy. We will not disclose your personal information to any third party except as follows:


  • For direct marketing communications, we may share your information our third-party service providers who provide email distribution services or with social media companies providing digital marketing services.
  • We will provide your personal data to our business partners who provide, ordering, logistics, fulfilment, and other services to process your orders, deliver your products, and provide customer care.


All these disclosures would be made under contractual arrangements to ensure confidentiality and ensure they are carried out in accordance with the requirements of the relevant data protection regulations.



We shall retain your information in line with legal and regulatory requirements. If you would like more information on our retention policy, please contact us at



To protect your information, Primient has policies and procedures in place to make sure that only authorized personnel can access your personal data, that personal data is handled and stored in a secure and sensible manner and all systems that can access the personal data have the necessary security measures in place. To accomplish this, all employees, contractors, and sub-contractors have defined roles and responsibilities and receive appropriate training.


We endeavor to take all reasonable steps to protect your personal data but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of disclosing information online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in willful default.



We may need to transfer your personal data to other companies within Primient, or to service providers, agents, subcontractors, or regulatory authorities in countries where data protection laws may not provide the same level of protection. In these circumstances, we ensure that your data is adequately protected in accordance with current and applicable data protection laws.



Right of access: You can request what information we hold about you, as well as why we have that information, who has access to the information and where we got the information.

Right to correct and update: If the data we hold about you is out of date, incomplete or incorrect, you can inform us, and we will ensure that it is updated.

Right of erasure: If you feel that we should no longer be using your data, or that we are illegally using your data, you can request that we erase the data we hold. We will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.

Right to object: You have the right to request that we stop processing your data. We will confirm if we are able to comply with your request or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.

Right to opt out of direct marketing: You have the right to request that we stop contacting you with direct marketing.
The right to complain: You can make a complaint to us by contacting us at to the data protection supervisory authority in your jurisdiction.



A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website.


We use cookies on this website to:


  • recognize you whenever you visit this website (this speeds up your access to the website);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content, products, and services and to help us better understand our customer requirements and interests;
  • target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalized to your interests; and
  • make your online experience more efficient and enjoyable.


In most cases, we will need your consent to use cookies on this website. The exception is where the cookie is essential for us to provide you with a product or service you have requested.


For more information on our use of cookies, please see our cookie policy.


Contact details

If you have any queries about this policy, need further information, or wish to lodge a complaint you can contact us.


Contact Us

Phone: +1 217-423-4411


Changes to this privacy policy

We may change this policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version.